I could not have asked for better customer service that I was provided with by TTR. I cannot believe how fast I got my data back to me. I was extremely stressed out when my laptop crashed which had stored all of my critical data for work and I had not had the time to back it up before it failed on me. Unfortunately, my computer could not be salvaged, which was what I had hoped for, but getting that data back was the most important thing to me and TTR did it. They were the first company I talked to after finding their company online. I went with them right away because I was in a huge rush and fortunately I do not regret my decision at all. I would definitely recommend TTR to anybody who really needs data recovery services. Oh yah, and did I mention the amazing customer service? Wow!